Shipping FAQ

When will my order ship?

Orders received weekdays before 1:00 PM EST (East Coast in the United States) will ship that day.  Tracking information may not be available until the next business day.

Orders received after 1:00 PM EST on weekdays or on weekends and national holidays will ship the next business day.  So a Friday late afternoon order may not ship out until Monday, although if it does ship out earlier, you will get an email with tracking information.

All orders are subject to verification - for example, credit card and billing addresses must match - and we will contact you immediately to clear up any discrepancies so your order can ship. 


When will my express delivery arrive?

Express delivery times by USPS and DHL are calculated from when the order is shipped.  

For example, an order placed after 1:00 PM EST on Monday will ship on Tuesday, and Two Day Shipping will get the product to your door on Thursday.  


What countries do you ship to?

We ship to over 240 countries worldwide, via USPS and DHL express.


How is my order packaged?

Each item is shipped in a padded envelope for protection.